Ace Pest Control
- Brisbane City Location
- 7AM - 5PM View working hours
Recent Reviews
Sophia Brown Feb 23, 2022
“DO NOT USE THIS COMPANY OR ITS SUBSIDIARY COMPANIES!!! (AND THERE ARE MANY) After much research they go under the following names: M&M Maintenance aka Marks Maintenance (DO NOT CONFUSE THIS with a reputable business online "Marks Maintenance Gardening and Landscaping"). M&M Maintenance is also Marks Maintenance owned by Mr Gupta (always on holiday in India spending your hard earned cash. He has several companies under his umbrella and uses existing reputable company names but just changes the order of the name. You can confirm what I am writing as each website is designed in the same way and the chat function goes through to the same call centre whether you are requiring a service in Melbourne, Sydney, Brisbane or Perth. The employees are all very obviously Indian and have names like Ash, Ron, Kate, Leanne, Richard Bolt, Brian Foster, Zack Snyder, Anna, Stella, Clifford, Ben etc. SO DO NOT BE FOOLED. The company names are: Pesticopestcontrolsydney, pesticopestcontrolmelbourne, greenpestshield.com.au, acepestcontrol.com.au, femalechoicepestcontrol.com.au, peterspestcontrol.com.au, pantherpestcontrol.com.au, arrowexterminating.com.au and there are more including cleaning companies. If you ring any of these companies, you will go through to the same call centre (most likely in India). They then send out unqualified, unexperienced low paid immigrant workers with no licenses to undertake your job. You will need to pay upfront. This is the biggest mistake you will make. You will most likely be dissatisfied with the job and you will have to leave it there, they will not call you back or give you a satisfactory solution. The call centre employees read from a script "we understand, we are sorry etc etc". You WILL NOT receive a satisfactory solution to your problem. Yes I admit, I didn't do my research as I just wanted to get my problem sorted which is why I am putting this warning out. There are many reviews and I should have seen them. PLEASE DO NOT FALL INTO THE SAME TRAP. The advice from Fair Trading, if you have been ripped off by this company, is to log it with them as the more evidence they get, they can then do something about it and prevent them from having/opening companies up in Australia. Mr Gupta must be wise to this which is why there are so many different companies with similar names to existing reputable companies. Don't take my word for it, JUST READ OTHER REVIEWS AND DO YOUR OWN RESEARCH - You can spot the fake reviews as they really aren't that clever at making up names to go with them.”
Alexander Roberts Feb 05, 2022
“He did a general inspection and insect repellent guard around the perimeter of the house. The service man was polite and the feedback was good...”
Lachlan Jan 01, 2022
“This is probably the only real review you'll see for these guys here. Honestly, the worst experience I've had with a services company. Ace Pest Control is actually one of their numerous website fronts, they are actually Frank's Maintenance. If you find reviews of Frank's Maintenance, you'll see how their customers really feel! We engaged them after ringing around and finding them the best price and they could come out the same day. We explained to them in detail what was wrong - rats under the house and mice I the kitchen - and what sort of house we had, and they told us it would be $300 to treat our situation. The technician came out that afternoon while I was out, inspected and then said it would actually be $350. My wife accepted the increase and he got to work. He then came back with an invoice for $880!! I have spoken with them to understand why the price increase, and they said that the phone quote is not binding. Clearly they don't understand that a quote is binding unless there are incorrect assumptions made. Unfortunately for them, they were aware of all of the circumstances when providing the quote. Unfortunately for us, they didn't care. My advice is not to trust them at all and steer very clear! Oh and do your own research on Frank's Maintenance to see if the other reviews here ring true.”
Brad Roper Dec 01, 2021
“Excellent Service. They were friendly, timely, and had great communication. Great customer experience! Have used it a couple of times and will definitely use it again.”
Hilario Brehmer Oct 03, 2021
“Great Experience. Wow, I didn't think it was possible to control my ant issue. After one visit I was amazed at the results. Highly recommend using for all your pest needs.”
Nelson Motta Oct 03, 2021
“Great and Fast Service. Harry was friendly and professional and provided a great customer experience. Would highly recommend it.”
Kiara Webb Sep 28, 2021
“Great company. The staff are friendly and professional and make you feel comfortable with them being in your home. I would recommend them to anybody. Thank you!”
Sung Chambers Sep 27, 2021
“Excellent pest control service, extremely professional and helpful, very knowledgeable, fast and efficient and most important very reasonably priced. Thank you!”
Harvey Allen Sep 24, 2021
“Highly recommended! They are very responsive. John was on time and he was very attentive, educational and efficient. Thank You!!”
Edwin Vaz Sep 21, 2021
“Very helpful customer service and advice during the initial call followed by very fast and professional service. They arrived on time and solved my pest related problems. Thank you so much!”
Boyce Veal Aug 30, 2021
“Johnny from this company was fantastic. He let me know when he was on his way. He was friendly, courteous and very knowledgeable. He inspected the property and then went about with the spraying. Thanks a lot!”
Val Kulas Aug 07, 2021
“I was very stressed after having a bad experience with another pest control service, and Darren was super responsive and reassuring. He made an effort to come as soon as possible, and has been very patient with my many questions and the service itself was really thorough. I definitely recommend him & his team for excellent, reliable pest control services.”
Dylan Hughes Jun 20, 2021
“Peter and Sam was great! He was on time, friendly and knowledgeable. He gave my place a quick look and was able to accurately identify where my issues were. He was full of helpful tips and provided me with a free quote within minutes. Thanks.”
Ava Olivia May 18, 2021
“We just wanted to say thank you to Sam and the team at Ace Pest Control for their excellent service. There was brilliant communication from start to finish. Sam did a very thorough job and provided great information that has helped us quantify our problem and better understand the treatment. We were very pleased with the service we received.”
Jack Hoover Jun 05, 2020
“I have been using Ace Pest Control Services for the past 2 years, this is the 2nd time they have proven that they are the best Pest Control Company in Brisbane, am very happy with the services. I highly recommend your services to everyone.”
Kathy Conrad Feb 15, 2020
“I would highly recommend Ace Pest Control. I live on a lake and had been inundated with spiders and had a problem with ants in the house. I received prompt and friendly service and both problems were completely resolved. Very satisfied!”
Kathy Conrad Feb 15, 2020
“I would highly recommend Ace Pest Control. I live on a lake and had been inundated with spiders and had a problem with ants in the house. I received prompt and friendly service and both problems were completely resolved. Very satisfied!”
Kathy Conrad Feb 15, 2020
“I would highly recommend Ace Pest Control. I live on a lake and had been inundated with spiders and had a problem with ants in the house. I received prompt and friendly service and both problems were completely resolved. Very satisfied!”
Dharma Ram Sep 13, 2019
“Thank you Ace Pest Control for providing an affordable End of Lease Pest Control and help to clear my Bond. I was really worried about it but thank you team you fixed the pest proplem.”
Dharma Ram Sep 13, 2019
“Thank you Ace Pest Control for providing an affordable End of Lease Pest Control and help to clear my Bond. I was really worried about it but thank you team you fixed the pest proplem.”