Recent Reviews
Joe R Dec 08, 2022
“I had a good initial experience with Jasper in the customer service team - I was a bit lost, trying to sign up for direct debit and get my customer ID, but Jasper was able to process my application and get the ID sent to me right away.”
Ry Galing Dec 06, 2022
“John Carlo Beluan, Thank you for you help today. Much appreciated.”
Bernadette Ellis Dec 05, 2022
“John Carlo Beluan Thank you for all your help today . You are very good at your job very polite and you have good manners. Thank you ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
Josie Iaconis Dec 03, 2022
“Was told I’d get a follow up call the next day and I did. Thanks Maureen”
Sharon Nov 25, 2022
“Eco was extremely helpful and knew how to resolve my issue immediately, I felt at ease and satisfied at the end of my call”
hasanthika wickramasinghe Nov 24, 2022
“Great.thank you Jerico. You doing great job. Best customers service”
Bar Nov 24, 2022
“Arianne is good at following up with my enquiry to ensure I'm not left in dark. Extremely satisfied by her service”
Qiang Nov 24, 2022
“Michelle give us good service”
J Jenkins + 1 other Traveller Nov 23, 2022
“Maureen was really helpful today. She understood the problem immediately & set about sorting the matter out. Thank you”
Ralf Mueller Nov 23, 2022
“Jerico responded to my questions and concerns in a helpful and friendly manner. All queries I had were attended to. Thank you Ralf J. Mueller”
Neville Sukhadiya Nov 23, 2022
“Wonderful experience talking for a service on a call with one of the staff @jericopapas. Good talk and service.”
michael Lim Nov 22, 2022
“"maureen" was perfect and kind”
mel m Nov 21, 2022
“Amazing customer service from Maureen today. Solved my issue quickly and with great understanding. Thanks Maureen.”
sabita subedi Nov 14, 2022
“To be honest this first time for me to be a part of Cova Energy. When I gave call for the first time to register my self with this service provider, the lady staff was so rude and ungrateful towards me.. But today when I spoke with Brian he was so nice and he explained me everything in a great way.. Great customer service.. Thanks Brian 😊😊🌺”
Atelaite Nov 10, 2022
“Covau I would like to you to know that you have a kind and humane customer service officer and my experience with Maureen today was most helpful and positive. Many thanks”
AVAN CHEN Nov 09, 2022
“Thanks for Jasper I am very satisfied with your online service”
Jade Phan Nov 07, 2022
“Very friendly service”
Bluesky Sia Nov 07, 2022
“Franco number 1 customer service rep. Im always late with my payments that's over $1000.. and they had been considerate and understandding with Me Me with extensions delays. I needed that understanding from my electricity or gas or internet provider as im a single mum with 5 kids and a low income earner so money is tight.”
Jane Andrea Rivera Nov 06, 2022
“Thank you so much MARC ADRIANE ISIP for helping me through all of these concerns. He explain to me everything that i dont understand about how they charge on our account and plus of that gave me a better discount! It was a great experience talking to you about my concerns and you have a very long patience to accomodate me with all of that!! Hopefully everything would be ok and very big thanks for convincing me to stay in your service. 👏🏻👏🏻👏🏻👏🏻”
Ali Henry Nov 04, 2022
“Easy to deal with at all moments in my customer journey”
