Recommended Lighting near me | Phenix Led saves

“Very prompt response and hassle free.”

“Led Saves sales rep was knowledgeable about the VEU program. Very happy with the lights that they have installed. ”

“Good service and love to recommend to anyone who needs the service, professional and friendly”

“I was interested in the Government Energy conservation subsidy for Hot water conversion. I stated searching the Net for suppliers/installers and came across the Phenex Led Saves Gompany. I applied online to speak to a consultant. The following day my application was answered and I was questioned about my current setup etc. When I replied to where my location was being regional NSW, that was the end of replies from Phenix Led. I waited a day and followed up the next day. My email was answered by the Manager who advised me that he would have someone follow up on my application.One day past without a reply then the next evening I received an email from the Company advising me to try someone else. 5:48 PM (4 hours ago) to me Hi Robert, Would you mind getting another supplier to quote you instead?”

“Good services”

“I got a freezer from this company it was all easy delivered for a small fee and I set it up I only have a small space and the freezer runs so hot it's like being in a hot sauna now I have to run my air con flat out so I'm not energy saving at all this is a disgusting product and I want my old freezer back they say they are double doors but my single door tall freezer fit more products in it”

“Excellent service and product,Danny is a professional handyman thanks ledsave.”

“I got to know of Phenix LED Saves from the Government scheme that's been running through them and I have to say that it has been a pleasure to deal with this company. They have communicated well, followed up on my calls and have always responded to my emails promptly and courteously. 5 stars for customer service.”

“Saveled company is excellent staff hard work”

“Alice is great and professional. highly recommmended.”

“Saveled company service is great and the products are rich. I like the colored shower head”

“Led saves changed my showers recently. The shower is really good.”

“This group have so far called 11 times today and will not take a simple no as an answer. When i asked 'Tom' (and we know that is not his real name) how can we get you to stop calling, his response was to suggest I book in a consultation. There is no way I'm letting these clowns in my house and if they ever come to my door I'm taking a bat to them and face to consequences afterwards.”

“Real bad , no other words to say ,quality bad service bad .”

“The staff are both rude and demanding. Tried pushing their way into my house arguing that I had signed up for replacement of my lights. I had already recently got a local electrician in to upgrade all my lights. Their staff arged that only their lights are safe and others will burn my house down.”

“What gives you the right to come and knock on my door, ignoring the DO NOT KNOCK sign clearly on display which your sales rep also acknowledged but chose to ignore anyway when they were asked about it, with your rep also not wearing a mask properly during a pandemic, also at a time when I can’t have friends and family over per the current Government directives? You are NOT an essential service. Go. Away. Future unwanted harassment from you will not be taken to as kindly as it has been.”

“I am very happy with the Phenix service, but they need to let you know if they are running behind schedule so the customer can plan accordingly. Friendly and courteous electrician and wife.”

“I got from them an upgrade summary to replace my ceiling lights to led globes totally 46 globes at 33. - after I sent them photos of my ceiling lights and mentioned over 20 of them are B15 globes. The summary signed and returned, asking when will the service done and when to pay, without any response. Later, I found the summary details 46 x B22 globes free and service fee 33. - so I write to them to change to B15 globes then they charge over 200.- with less globes, refuse to do the job originally agreed. The point is that I have told your guy over 22 of them are B15 globes and you team says over the phone it will be totally 33.- service charge only before the first update summary given. Your people knows that it is residential house in the very beginning as he is told so. I sent a email with photos stating there are over 22 globes in the house are B15 before your first quote is given. It is totally unacceptable to deny the facts and should rectify by honouring the deal to offer the B15 globes at no charge as promised over the phone。 It is clear that your people offer me all the globes replacement to led globes at no cost over the phone before the first upgrade summary is given to me to sign and accept. To do business one must be honest no matter a deal has profit or loss to keep its goodwill. Your company goodwill is definitely negative if you keep on denying the facts and beinf dishonest to do business. If I were you, I will get the deal at no charge and waiving the service fee of 33.- even though this deal is loss to you but keeping a late goodwill, and acceptable customer services level. Well, I think there is no further conversation with your people over the phone after the first upgrade summary is offered, therefore, what you say is invalid. As a layman I don't have thorough understanding of the shape and model number but your people are experts, should know exactly what it should be as you are sent photos of the lights with globes before the first summary is offered. Stop any further excuse and do business honestly to maintain the fading negative goodwill. This shows LEDSaves is a completely dishonest business with poor customer services and worth negative comments and no goodwill at all. Poor management and customer services!”

“Waste of time. Highly unprofessional. 5 last minute cancellations without notifying me.”

“Unfortunately really poor quality LED's. Replaced our factory under GOV scheme and the lights are rubbish - dim up and down all day long. Rang company numerous times but they have already received GOV cheque so no interest. Stay away.”