Recent Reviews
Linda May 06, 2023
“I have read the many negative reviews here and I can honestly say our experience with SP Screens at Erina was exceptional. The representative arrived when stated, provided useful information on the product we were seeking, the check measure and installation was completed without a hitch. I would certainly recommend SP Screens Central Coast.”
Jenny Adair Jan 12, 2023
“I would not recommend SP Screens Kirrawee to anyone. One young guy came and measured and quoted, they then sent a second guy to check the measurements and he changed the original measurements. Then the original young guy came to install but clearly no communication had happened on what measurements changed as he was frustrated with what had changed. The front door screen went okay but they didn't bring the door closer. The backdoor was where all the issues happened, the extrusion which was supplied was faulty and had to be reordered So the young guy left with my old and new door. A second attempt was made a few weeks later but using all the same frame as the first attempt so not sure what was going to be achieved but he left again still no door. The third attempt was made today and the door is finally completed 2 months after the first attempt. Throughout the whole experience I have had to chase to see what was happening not once has anyone contacted me with an update even when this was promised. Worst customer service and worst fitting of a simple door.”
Jacqueline Dec 01, 2022
“SP Screens are very professional and a pleasure to deal with - I will certainly be contacting them again when I need further screen replacements in the future. Thank you Nick and Sarah. Jacqueline”
John Wright Sep 22, 2022
“Dianne and I are extremely happy with the Secure view hinged Front door, the basix sliding doors and security screens installed in windows at our home in Millfield NSW 2325 yesterday. We would like to thank the staff at the Newcastle NSW branch for going beyond the call of duty and making this operation seamless. Thank you so much”
Ron Campbell Mar 13, 2021
“They never replied to my request for a measure and quote. LocalSearch asked me for a review to which I replied "Haven't seen them yet". My review was rejected as "Vague". Prompted me to look online at other reviews. I think I dodged a bullet.”
Julie Cattana Jan 27, 2021
“Pete was excellent to deal with, friendly expert service, love to work with our locals and can highly recommend”
Marg Jan 15, 2021
“We had 2 x security screen doors installed 5 years ago. The locks were not working properly around the 12 month mark and they came out and fixed them. Since then they have been intermittently working and now don't work at all. SP Screens stated that the warranty is up on the locks so if I want them fixed they will charge me for it. The doors/locks were expensive and you would expect value and longevity from the product when paying the price we paid. They were not the cheapest quote we got. Very disappointed with the quality of this product and very suspicious since it was both screen doors that failed.”
Fellow SouthAfrican Sep 28, 2020
“Called SP Screens for a free measuring quote as advertised on their website - this in a bid to support local businesses and also to re-use this particular Service provider as I used them previously (to ensure the security screen type I use now matches up with the first batch they supplied and installed a couple of years ago). Got told they don't do area code 4509 (North Lakes) anymore... EVEN THOUGH their website CLEARLY STATES and lists all areas INCLUDING North Lakes and most surrounding suburbs as part of their service location(s). I guess I will take my money and business elsewhere.”
Doradora Dora Apr 21, 2020
“Very disappointed that i made a booking for measurement and quote 2 weeks ago (phone operator confirmed on the phone) waited more than 30minutes, no one came. During this time of COVID-19, i am willing to support local businesses, seems like this company is not interested with new businesses. Totally understand sometimes there might be situation that they can’t come, but a phone call would have been great!”
Doradora Dora Apr 21, 2020
“Very disappointed that i made a booking for measurement and quote 2 weeks ago (phone operator confirmed on the phone) waited more than 30minutes, no one came. During this time of COVID-19, i am willing to support local businesses, seems like this company is not interested with new businesses. Totally understand sometimes there might be situation that they can’t come, but a phone call would have been great!”
Doradora Dora Apr 21, 2020
“Very disappointed that i made a booking for measurement and quote 2 weeks ago (phone operator confirmed on the phone) waited more than 30minutes, no one came. During this time of COVID-19, i am willing to support local businesses, seems like this company is not interested with new businesses. Totally understand sometimes there might be situation that they can’t come, but a phone call would have been great!”
Jade Apr 20, 2020
“The security screen doors are of great quality however I would not recommend SP Screens based on issues experienced post install. I had 3 security screen doors installed and have been generally happy with the quality and security of the doors, however have needed FOUR call outs to fix issues within the first 6 months, and now at 14 months in, need another call out. The warranty is 11 years, but only for certain parts (the parts that you are likely to not have issues with). The parts that are likely to break (locks, handles, hinges, door closers) only have 12 month warranty. When these break, they're not cheap to fix! Even when in warranty, you still need to pay a call out fee to get things fixed. For the price you pay, you'd think it would give you peace of mind. But frequent issues arising has been a total headache.”
Jade Apr 20, 2020
“The security screen doors are of great quality however I would not recommend SP Screens based on issues experienced post install. I had 3 security screen doors installed and have been generally happy with the quality and security of the doors, however have needed FOUR call outs to fix issues within the first 6 months, and now at 14 months in, need another call out. The warranty is 11 years, but only for certain parts (the parts that you are likely to not have issues with). The parts that are likely to break (locks, handles, hinges, door closers) only have 12 month warranty. When these break, they're not cheap to fix! Even when in warranty, you still need to pay a call out fee to get things fixed. For the price you pay, you'd think it would give you peace of mind. But frequent issues arising has been a total headache.”
Jade Apr 20, 2020
“The security screen doors are of great quality however I would not recommend SP Screens based on issues experienced post install. I had 3 security screen doors installed and have been generally happy with the quality and security of the doors, however have needed FOUR call outs to fix issues within the first 6 months, and now at 14 months in, need another call out. The warranty is 11 years, but only for certain parts (the parts that you are likely to not have issues with). The parts that are likely to break (locks, handles, hinges, door closers) only have 12 month warranty. When these break, they're not cheap to fix! Even when in warranty, you still need to pay a call out fee to get things fixed. For the price you pay, you'd think it would give you peace of mind. But frequent issues arising has been a total headache.”
Bin Wang Feb 16, 2020
“We have contracted SP Screens to install the sliding doors and windows screens for our house in January 2020. The job has been done very well. The staff who came to measure the doors and windows size and give quotation is very knowledgeable and friendly. The quote was very competitive. The staff who came to do the installation was very professional and completed the job very tidy and clean. The doors and windows screens have been used for a month, they are really good. We are very happy with this company.”
Bin Wang Feb 16, 2020
“We have contracted SP Screens to install the sliding doors and windows screens for our house in January 2020. The job has been done very well. The staff who came to measure the doors and windows size and give quotation is very knowledgeable and friendly. The quote was very competitive. The staff who came to do the installation was very professional and completed the job very tidy and clean. The doors and windows screens have been used for a month, they are really good. We are very happy with this company.”
Bin Wang Feb 16, 2020
“We have contracted SP Screens to install the sliding doors and windows screens for our house in January 2020. The job has been done very well. The staff who came to measure the doors and windows size and give quotation is very knowledgeable and friendly. The quote was very competitive. The staff who came to do the installation was very professional and completed the job very tidy and clean. The doors and windows screens have been used for a month, they are really good. We are very happy with this company.”
David Hollis Nov 21, 2019
“Well were do i start. I wood recommended to any one. Everyone is so helpfull and when it was time to install the guys did such a great job 10 out of ten thank you very much at sp screens my future screening solutions”
David Hollis Nov 21, 2019
“Well were do i start. I wood recommended to any one. Everyone is so helpfull and when it was time to install the guys did such a great job 10 out of ten thank you very much at sp screens my future screening solutions”
David Hollis Nov 21, 2019
“Well were do i start. I wood recommended to any one. Everyone is so helpfull and when it was time to install the guys did such a great job 10 out of ten thank you very much at sp screens my future screening solutions”